Legal metrology is the system that ensures those measurements are accurate, fair, and legally reliable, so that trade is transparent and consumers are protected.

This website is dedicated to:

• Explaining what legal metrology is and why it matters in daily life
• Sharing the laws, rules, and standards that govern weights, measures, and packaged commodities
• Guiding consumers, businesses, and enforcement agencies on their rights, duties, and compliance requirements
• Showcasing how consumer affairs departments use legal metrology to prevent unfair trade practices and build trust in the marketplace

Our Mission

Our mission is to empower consumers, strengthen consumer protection, promote quality and safety, and facilitate accessible grievance redressal. We work towards creating an environment where consumers have the knowledge, information, and resources necessary to protect their interests.

Consumer Awareness and Education

We aim to increase consumer awareness by providing clear, reliable, and accessible information about consumer rights, responsibilities, products, services, and available remedies. Through education and awareness initiatives, we seek to help consumers understand their choices and make informed purchasing decisions.

Strengthening Consumer Protection

We are committed to strengthening consumer protection through progressive legislation, effective policies, and preventive measures. Our focus is on addressing practices that may adversely affect consumer interests and promoting a fair and transparent marketplace.

Preventing Unfair Trade Practices

We work towards preventing unfair, deceptive, misleading, and exploitative trade practices that can compromise consumer interests. Encouraging transparency and accountability helps create a marketplace where businesses compete fairly and consumers can make decisions based on accurate information.

Promoting Quality and Safety

We seek to facilitate quality and quantity assurance by encouraging the adoption of appropriate standards and ensuring their effective conformance. This helps consumers access products and services that meet prescribed requirements for quality, safety, reliability, and accuracy.